TESTIMONIALS
'One of our most valued business relationships'
Impact Homes has had the pleasure of dealing with Brisbane Certification Group for many years and we regard them as one of our most valued business relationships. What impresses us most about BCG is the quality of service that they provide on a daily basis. We like to stay on top of things here at Impact and BCG make that simple by providing us with regular updates on all our projects and swift advice when a challenge arises.
Whether it’s liaising with one of the certifiers about something technical, or speaking to admin about our approvals, the staff at BCG are fantastic to deal with. It is a huge asset to our expanding company that we have such knowledgeable and friendly advisers a phone call away. We look forward to continuing our relationship with Brisbane Certification Group in the years ahead.
Robert Harder – Director
Impact Homes
'Reliable feedback and assistance in a swift and efficient manner'
Lifebox Design has been utilising Brisbane Certification Group for approximately five years. BCG continually gives us reliable feedback and assistance in a swift and efficient manner. Not only is the team reliable, personable and approachable, but their knowledge is extensive with many of their staff being long term employees of the company. In an industry where mistakes can cost both time and money, it is reassuring to know that the team overseeing certification is dependable.
Ben Phillips – Director
Lifebox Design
'Personalised, professional, obliging and prompt'
It is with pleasure that I can put into words the thanks and gratitude I have for Brisbane Certification Group and its staff who have served our business for nearly nine years.
The service we have received over those many years has always been personalised, professional, obliging and prompt with our business needs kept in mind.
Council and certification requirements are in no way the easiest part of our business, but the help, up to date and professional one-on-one manner with which we have worked with Brisbane Certification Group with all aspects of our certification has been outstanding.
If an individual, business or corporation require a certification company with up to date knowledge, professional service and the feeling of having your needs catered for on a personalised level, then Brisbane Certification Group meets all those needs and then some.
Thank you to all the wonderful team who have served us over the many years.
Angela Hewitt – Owner/Manager
Majestic Pools & Landscapes Northside
'Their customer service is truly their standout quality'
Brisbane Certification Group have been the building certifier of Kingfisher Homes for all of our housing developments to the west of Brisbane for the past two years, processing 100+ building applications during this period.
BCG are an efficient organisation that assist with streamlining and simplifying often complex situations, allowing for the quickest turnaround time for our building approvals. This has meant that project downtime is kept to a minimum, saving both time and money.
BCG is a solutions-based certification group and always has excellent communication throughout the process, from application to final inspection. Their weekly status report has been a great tool for being kept up to date with where things are at.
Their customer service is truly their standout quality. BCG staff are knowledgeable and resourceful, but most importantly, both friendly and professional. Nothing has ever been a problem and they always make the time to walk you through the more complicated issues.
The involvement of BCG has allowed us to concentrate on what we do best. Their reliability gives you the comfort that things will get done in a timely fashion without the need to chase them.
BCG should be considered an asset to any building project and will be to ours for the distant future.
Highly recommended!
Andrew Wong – General Manager
Kingfisher Homes
www.kingfisherhomes.com.au/
'Our preferred supplier for in excess of 10 years'
Brisbane Certification Group has been our preferred certifier for in excess of 10 years. We find their service punctual, reliable and straight forward.
The certifiers and staff of Brisbane Certification Group are easily contactable and respond to any queries without delay.
The company offers building solutions, cost effective methods and a process that ensures transparency within a dedicated time frame.
We would have no hesitation in recommending Brisbane Certification Group to builders and developers.
John Flatley
Sovereign Homes
www.sovereignhomes.com.au
